FAQ

Home | FAQ

Frequently asked questions

The article shipment will be made within 14 days after receipt of the order.

International orders:

According to the information of the partner company DHL, the shipping times in Europe are 2 to 10 days, for countries outside Europe at least 5-10 working days, but in individual cases can take much longer, because delays can occur due to poor logistics connection, customs processing, etc..

Yes. You will receive an email with a tracking link as soon as your package is delivered for shipment.

You can specify a separate shipping address in the checkout by activate the check box “Ship to a different address?”.

Your package will be delivered by DHL. If you are not to be reached at the time of delivery, you can pick up your package at the nearest post office branch or follow the instructions of DHL.

You can of course order as a guest.

Yes. You will receive an order confirmation email to the email address provided when placing your order.

If the confirmation email landed in your spam folder, please add the sender to your contacts so you will be notified of future emails.

You can order via PayPal or prepayment.

We reserve the right to exclude or change payment methods.

Yes, you can order from abroad. International orders will be shipped via DHL.

Please contact us before each return to clarify the procedure and returnability. This will avoid unnecessary costs.

Otherwise, the agreed Terms and Conditions apply.

Updates by email from Mahaloha Gallery

Newsletter sign up

Sign up now for the Mahaloha Gallery newsletter.
Mahaloha insights

Follow us

Social Media
Shopping cart